Help Centre Overview
The IPD Help Centre is designed to support agents, developers, and property owners using the International Property Directory platform.
Before Submitting a Request
Many issues can be resolved without submitting a ticket. Please ensure you have checked your account area for listing status, image uploads, and login settings before contacting support.
Common Support Requests
Account Access
Password resets, login issues, and account verification.
Property Listings
Adding, editing, or updating property listings, including listing visibility and approval status.
Image Upload Issues
Problems with image size, format, or display within listings.
Bulk Listings (Agents & Developers)
Guidance on uploading multiple properties and managing portfolio data.
Important Note
IPD is a global property listing and discovery platform. We do not act as a brokerage or sales agent for individual properties.
Important: Please Check Your Email
If you have not received an email response from International Property Directory to your enquiry or issue, please check your Spam, Junk, Promotions or Trash folders.
To help ensure that our emails reach you, please add the following email address to your email provider's Safe Senders, Safe List or Whitelist:
Some email providers may automatically block or filter messages they consider unwanted. Adding our email address to your safe list can help prevent this.
If you still cannot find an email from us, please contact us by email again and we will be happy to resend it.
